Knowledge Hub
Docs and support
Everything you need to run warehousing, kitting, transport and yard operations on Loaditude. Practical guides for the full workflow, from goods arriving to proof of delivery, plus answers when something is not working.
Getting started
Set up your operation and learn the core workflow.
Getting started with Loaditude
A first-week guide to setting up Loaditude: locations, job types, clients, users, and the driver app, so your operation runs end to end from goods-in to proof of delivery.
7 min read
Accounts, users, and passwords
Manage team accounts and access in Loaditude: add users and set roles, change your password, reset a forgotten password by email, and manage client portal logins.
6 min read
Company settings and localisation
Configure your Loaditude company settings: timezone (so job times are right), currency, region, and role-based access including who can see which reports.
5 min read
Warehouse
Goods-in, storage, kitting, and value-added services.
Goods-in and receiving
How to receipt stock in Loaditude: booking in deliveries, scanning or manual receipt, recording condition at intake, handling discrepancies, and put-away to storage locations.
8 min read
Kitting and value-added services
Run kitting and value-added services in Loaditude: build kits from a bill of materials, multi-step assembly, per-unit quality control before sealing, and stock consumption.
8 min read
Picking and pick waves
Fulfil orders in Loaditude: create pick orders, release picking waves from the work queue, scan to verify with barcode quality checks, and keep stock accurate with movements and adjustments.
8 min read
Inventory, products, and barcodes
Manage your catalogue and stock in Loaditude: create products and SKUs, add multiple barcodes per item, attach product images, and track stock levels across locations.
8 min read
Warehouse reports and stock analysis
Get visibility of your warehouse with Loaditude reports: the Stock Picture with date ranges, operational and financial reports, scheduled email reports, and role-based report access.
7 min read
Transport
Transport jobs, planning, dispatch, and proof of delivery.
Transport jobs and proof of delivery
Create and assign transport jobs, dispatch to the driver app, and capture digital proof of delivery with photos and signatures that sync back in real time, even offline.
10 min read
The Job Planner
Plan and dispatch transport with the Loaditude Job Planner: drag jobs onto vehicle or driver lanes, filter by customer, type or postcode, see capacity and drive time, and catch under-crewed jobs and licence issues before they go out.
9 min read
Fleet and driver management
Set up your fleet and drivers in Loaditude: add vehicles and capacity, create driver accounts, track licence, medical, CPC and ADR expiry, set crew requirements, and review timesheets and duty hours.
8 min read
Quotes and rate cards
Price transport work in Loaditude: build rate cards and per-customer rates, add surcharges, create and manage quotes, and understand how subscription tiers and driver seats are priced.
11 min read
Transport invoicing and billing
Invoice your transport work in Loaditude: use the ready-to-invoice queue, raise invoices in bulk, attach proof of delivery, sync to Xero, and track payment status, including multi-drop jobs.
12 min read
Transport reports and analytics
Measure your transport operation in Loaditude: operational, financial and compliance reports, delivery performance and on-time rates, and driver analytics, with scheduled email delivery.
6 min read
The Loaditude Driver app
A driver's guide to the Loaditude app: signing in, your job list, working a multi-drop run stop by stop, capturing proof of delivery with photos and signature, offline working and sync, and notifications.
8 min read
Yard
Yard operations, dock scheduling, and expected goods.
Yard setup and operations
Set up yard management in Loaditude: define your yard, zones and parking spots, set operating hours, and use the yard map to see real-time occupancy and move vehicles between spots.
7 min read
Dock scheduling and expected goods
Schedule inbound and outbound at the dock in Loaditude: book dock slots on a 24-hour view, drag to reschedule, generate booking references, list the goods expected per booking, and check vehicles in to a spot.
8 min read
Projects
Plan and run tenders, rollouts, and mobilisations as projects.
Working with clients
Give your clients visibility without giving up control.
The client portal explained
Give your clients real-time, read-only visibility of their jobs, stock, and proof of delivery without granting access to your internal system. How portal access and permissions work.
6 min read
Client portal features and reports
What your customers can do in the Loaditude client portal: see stock and storage costs, track jobs and download proof of delivery, view orders, shipments and invoices, raise requests, and read their own reports.
7 min read
CRM: pipelines, stages and deals
Set up your Loaditude CRM board: rename and reorder the stages to match how you sell, run a separate pipeline for new business, renewals and tenders, set the default pipeline, and create deals in the right place.
12 min read
Money
What the business spends, who approves it, and how it is coded.
Help and support
Quick fixes, common questions, and how to reach us.
Cannot find what you need?
Check the FAQ, email support@wms360.io, or book a demo and we will walk through it with you.