Support
Help with the Loaditude platform and the Loaditude Driver app.
Contact us
The fastest way to reach us is by email. We aim to respond within one business day.
- Support: support@wms360.io
- Privacy questions: privacy@wms360.io
Loaditude Driver app
Loaditude Driver is a companion app for professional drivers and requires an account provided by your employer or transport operator. It is not a public sign-up app.
- Sign-in problems, PIN resets, or a missing account: contact your employer or transport operator, who manages driver accounts.
- A problem with the app itself (a crash, a feature not working, a question about how something works): email support@wms360.io with your device model and a short description.
- Location is used only while you are on duty so dispatch can follow your run. You can turn it off anytime in your device Settings. See our driver privacy policy.
Common questions
For answers to common questions about the platform, see our FAQ.