You cannot improve what you cannot measure, and in transport the numbers that matter are spread across jobs, drivers, vehicles, and customers. Loaditude pulls them into one place. Under TMS → Reports you get operational, financial, and compliance views of your transport operation, all driven from the jobs and proof of delivery your team is already recording. This guide explains what each report tells you and who can see it.
One date range, several views
The transport reports share a single From and To date range, so you set the period once and every view reflects it. The tabs are:
- Operational gives you the headline picture: jobs in the period, how many were completed, your on-time delivery percentage, and a count of exceptions, with a throughput breakdown by status and an exceptions table.
- Time per job shows driving, working, and total minutes for each job, built from the time legs your drivers record, so you can see which work actually takes longer than it is priced for.
- Driver utilisation breaks a driver’s shift into driving, working, break, and idle time, surfacing where on-shift hours are not being used productively.
- Time per client aggregates time and job counts by customer, with each client’s share of the total, so you can see who absorbs the most of your fleet.
- Compliance runs Working Time Directive checks per driver.
- Route summary lists each route with its driver, vehicle, stop and job counts, distance, and estimated duration, plus totals for routes completed, stops, and distance.
Delivery performance and on-time rates
On-time delivery is the metric most customers judge you on, so it is worth understanding how Loaditude measures it. The on-time percentage looks only at completed deliveries that have both an actual delivery date and a target date. The target is the date the delivery was promised for, falling back to the booked service date if no separate promise was set. A delivery counts as on time if it lands on or before its target day. Anything later is recorded as a late exception and shows up in the operational exceptions table alongside failed, returned, and cancelled jobs. The comparison is at day level, which keeps the figure meaningful and defensible when you report it to a customer.
Driver analytics
The driver utilisation view is your window on driver performance. By splitting a shift into driving, working, break, and idle time it shows not just how long a driver was out, but how that time was spent. A large idle figure is a useful prompt: it often means a driver is not starting and completing jobs in the app, so the data is incomplete rather than the driver being unproductive. Used over time, it helps you balance rounds, spot training needs, and have a fact-based conversation rather than a guess.
Compliance reporting
The compliance view checks each driver against the Working Time Directive and flags whether they are clean, have warnings, or have violations, along with the worst severity seen. It depends on a Working Time profile being set for your company under settings; until one is configured the checks stay switched off. When you need a record outside the app, you can export the results, either as a flat list of violations or as a workbook with separate summary and detail sheets, ready to file or send on.
Financial visibility
The operational and route summary views double as financial reporting: jobs completed, distance run, and the value waiting in the ready-to-invoice queue all tell you what the operation is earning and what is still to be billed. They sit naturally next to your invoicing, so the picture runs from work done to money owed. For raising and chasing those invoices, see Transport invoicing and billing.
Who can see which reports
Reports can expose sensitive numbers, so access is controlled by role. Loaditude groups reports into operational, financial, and compliance categories, and under Settings → Report Access you choose which roles can see each category. By default, financial figures are limited to owners and admins, while operational and compliance reporting is available to managers as well. Navigation respects these settings: a user simply does not see report links they are not entitled to, so access control is invisible rather than a wall of permission errors.
Scheduled email reports
For reports that should land in someone’s inbox on a rhythm without anyone logging in, Loaditude can send scheduled weekly reports by email, with a link to view and a CSV attachment to work from. Scheduling currently covers warehouse and client-portal reports, so it is the place to automate stock and customer reporting. Transport reports are run live from the Reports page so they always reflect the latest jobs. For how to set up a weekly schedule and what can be sent, see Warehouse reports and stock analysis.
Where to go next
- Warehouse reports and stock analysis covers the stock side of reporting and scheduled email reports.
- Transport invoicing and billing covers turning your delivered jobs into revenue.